Home Affairs minister Mkuseli Apleni has recently announced that the office hours at the HA department will be extended. Implementation should be in place before the end of this month to improve service delivery to South Africans.
To ensure that long waiting queues for members of the public will be reduced, the new plan for Home Affairs officials is to work in 2 shifts and start working already before the service to the public begins, as well as working longer when the service to the public ends.
“Importantly, the new opening and closing hours will afford managers and staff sufficient time to interact with each other on service delivery matters and front office operation.” Minister Mkuseli Apleni said. Continue reading