On Wednesday 13 June 2012 we were finally granted an appointment with a senior adjudicator to submit copies of long overdue PR applications at Home Affairs Head Office in Pretoria. Normally the public is not allowed access to this building so that no “influence” can be taken onto the officials. However our intentions were only to submit copies of about 25 applications, which we actually feared to be lost in the system. Most of them have been pending for at least 2 years and our numerous follow ups at the regional office, with head office or the “Customer Service Centre” have brought no result so far. Home Affairs is aware of the problems and allowed us a visit.
We are not sure, how quickly these cases can be resolved now. At least we were informed that a new PR team was formed about 6 weeks ago. Before that, due to the enormous backlog of temporary residence applications, all resources were forced into the processing of TRPs. We can confirm, that indeed a large number of work, relative, business and study permits are coming through now. We received last week permits back which were submitted in July, August and December 2011. However, as always there is no clear system apparent, no consistency. We are still awaiting for many permits. Remember by law these applications must be processed within 30 days.
Interesting enough the official I met confirmed, that every single PR will be signed off by the Director-General himself. It sounds like yet another bottleneck, yet another backlog building up.
Dirk Meissner: email@example.com